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Set up the App Sparkasse

Setting up the App Sparkasse with pushTAN · Instructions

Set up the App Sparkasse

Setting up the App Sparkasse with pushTAN · Instructions

Keep an eye on your accounts and securely approve your orders in online banking. The instructions explain how to set up the App Sparkasse and the S-pushTAN-App step by step.

Before you get started

Before you get started:

Important: Please prepare everything you need for the setup. Refer to the following section for all the essentials. Before setting up the App Sparkasse, please download the S-pushTAN-App and set this app up first. You need the S-pushTAN-App to approve orders in the App Sparkasse.

Tip: Start the setup process on your device and keep an eye on the instructions at the same time – preferably with a second device.

S-pushTAN-App

Download the latest version of the app for free – from the Apple App Store or Google Play Store.

Tip: Update the app regularly in the Apple App Store or Google Play Store. This lets you use all the functions securely and without any problems.

App Sparkasse

Download the latest version of the app for free – from the Apple App Store or Google Play Store.

Tip: Update the app regularly in the Apple App Store or Google Play Store. This lets you use all the functions securely and without any problems.

You will also need:

For the initial setup

pushTAN registration letter

To set up the S-pushTAN-App, you need a pushTAN registration letter. In addition, your Sparkasse account must be activated for the pushTAN procedure. If you have not received this letter, please contact your Sparkasse.

Existing online banking account or online banking initial access data

To use the App Sparkasse, you need an online banking account or initial access data for online banking. To confirm your identity in the S-pushTAN-App, you also need the online banking credentials.

When setting up the app again, for example with a new smartphone

If you want to reset the App Sparkasse on a new device, you will need your login name and PIN for online banking.

Expand all Collapse all

Before you get started

Before you get started:

Tip: Start the setup process on your device and keep an eye on the instructions at the same time – preferably with a second device.

S-pushTAN-App

Download the latest version of the app for free – from the Apple App Store or Google Play Store.

Tip: Update the app regularly in the Apple App Store or Google Play Store. This lets you use all the functions securely and without any problems.

App Sparkasse

Download the latest version of the app for free – from the Apple App Store or Google Play Store.

Tip: Update the app regularly in the Apple App Store or Google Play Store. This lets you use all the functions securely and without any problems.

Expand all Collapse all

You will also need:

For the initial setup

pushTAN registration letter

Existing online banking account or online banking initial access data

To use the App Sparkasse, you need an online banking account or initial access data for online banking. To confirm your identity in the S-pushTAN-App, you also need the online banking credentials.

When setting up the app again, for example with a new smartphone

If you want to reset the App Sparkasse on a new device, you will need your login name and PIN for online banking.

Expand all Collapse all

Set up the S-pushTAN-App for the first time

How to: Set up PushTAN for the first time – with registration letter

You have a new smartphone or tablet and want to reset the S-pushTAN-App. Then please follow the instructions “Reset the S-pushTAN-App – on a new smartphone or tablet”. If you want to set up the S-pushTAN-App again, please follow the instructions “Reset the S-pushTAN-App – during reinstallation”.

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

How to: Set up PushTAN for the first time – with registration letter

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

Set up the App Sparkasse

How to: Set up the App Sparkasse

If you use the S-pushTAN-App as an approval procedure: Please set up the S-pushTAN-App first before setting up the App Sparkasse.

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

How to: Set up the App Sparkasse

If you use the S-pushTAN-App as an approval procedure: Please set up the S-pushTAN-App first before setting up the App Sparkasse.

Note: The procedure is shown as an example and may vary slightly depending on the mobile device or Sparkasse institution.

And, good to know:

Set up the S-pushTAN-App for the first or again

Set up pushTAN · Instructions

You can use the S-pushTAN-App to approve orders in online banking securely and with ease. This is how you can set up the S-pushTAN-App for the first time or again.

Learn more

Change from chipTAN to pushTAN

Change the approval procedure · Instructions

Now switch to the pushTAN approval procedure – and follow these simple instructions. You can then use the pushTAN procedure immediately.

chipTAN generator and S-pushTAN app on smartphone

Learn more

Online banking: Forgotten password/PIN

Forgotten access data · Instructions

Useful tip – If you have forgotten your access data (login name/identity verification ID or online banking PIN) for Sparkasse online banking or your access is blocked. Even if your S-pushTAN-App does not work.

Restore access data on PC and smartphone

Learn more

Can’t find what you’re looking for?

Looking for help with something else? The practical guides cover everything you need to know about online banking and our Sparkasse products.

Overview of all guides